IS and Service-based Systems Track


Dongming Xu Local track chair University of Qld
Ghassan Beydoun Local track chair University of Wollongong
Vijayan Sugumaran International chair University of Oakland


The information systems community can make a significant contribution to the area of service science by identifying the relevant theories and paradigms that can be brought to bear on the creation, adoption and diffusion of services as well as developing methodologies and tools for designing and implementing service systems in various domains. With a focus on supporting an integrative approach to service design, across the functional areas within an organisation, the community is poised to address a number of emerging challenges in deploying services and related systems. Lack of data standardization and semantics has significantly hindered the interoperability of services. With the recent developments in semantic technologies, modelling frameworks to enrich semantic interoperability of service oriented information systems have markedly improved. The underlying goal of enhancing the semantics of service based modelling is to facilitate the reuse of services through ease of semantic driven sharing and composition of services as business context and corresponding business process models change. Ontologies and the metadata from multiple business communities can be used to share and integrate services, providing interoperability between the multiple community networks and facilitate broader collaboration. Broadly, this improves the utility of the underlying service delivery information systems, makes systems more responsive to change and increases the adaptivness of the business.

The objective of this track is to encourage and renew research in service science with a fresh perspective of semantic enrichment of services and systems. For example, using the service oriented paradigm, one can create data and knowledge services that can promote adaptability, reusability and interoperability of services from a variety of sources. The purpose of this track is to provide a forum for IS academics and practitioners to identify and explore the issues, opportunities, and solutions that improve service systems, particularly from the view point of increased use of semantics to enhance services. In other words, in the era of Service Oriented Architecture (SOA), Web Services, and Semantic Web where adaptivness, reuse, and interoperability are paramount, how can semantic enrichment of services be taken to the next level using these technologies to achieve large scale adoption and usage of service systems? In addition to the traditional issues related to the technical, managerial and organisational aspects of service oriented systems, we seek papers that discuss service delivery systems from the perspective of combining semantics with services.

Topics include (but are not limited to):