Keynote Speakers

M. Lynne Markus

The John W. Poduska, Sr. Professor of Information and Process Management
Department of Information and Process Management
Bentley University

M. Lynne Markus M. Lynne Markus is the John W. Poduska, Sr. Professor of Information and Process Management at Bentley University and a Research Affiliate at MIT Sloan’s Center for Information Systems Research. Professor Markus's research interests include IT governance and organizational design in multinational enterprises and governmental organizations, data and process standardization, and interorganizational information sharing and systems. She is the author or editor of five books and over 100 other scholarly publications. She was named a Fellow of the Association for Information Systems in 2004 and received Bentley's Award for Excellence in Scholarship, a lifetime achievement award, in 2005. In 2008, she won the AIS Leo Award for Exceptional Lifetime Achievement in Information Systems.

Professor Markus has extensive international experience, including more than three years in Asia, having taught at universities in Hong Kong (as Chair Professor of Electronic Business at City University of Hong Kong), Singapore (as Shaw Foundation Professor at Nanyang Business School), Portugal (as Fulbright-FLAD Chair in Market Globalization), Canada (as Fulbright - Queen’s Visiting Research Chair in the Management of Knowledge-Based Enterprises), and in France (at the Université Paris Dauphine, Université de Nantes, and l'École de Management in Strasboug). She is a member of the Advisory Boards of the Information Management Research Centre (Nanyang Business School, Singapore) and the Monieson Centre (Queen’s University, Canada).

Professor Markus holds a B.S. in Industrial Engineering from the University of Pittsburgh and a Ph.D. in Organizational Behavior from Case Western Reserve University. Her website can be found at

Glenn Wightwick

IBM Distinguished Engineer
Chief Technologist, IBM Australia
Director, IBM Research & Development - Australia

Glenn WightwickGlenn Wightwick is Director of IBM Research and Development - Australia, Chief Technologist for IBM Australia and an IBM Distinguished Engineer. He is leading the establishment of a new R&D Lab focussed on a number of IBM smarter planet initiatives.

During the previous 4.5 years Glenn led the establishment and growth of the IBM Australia Development Laboratory which is engaged in the development and support of IBM software. Glenn has led numerous systems and software development projects, and has undertaken international assignments in the USA and China.

Glenn is a member of the IBM Academy of Technology and is a senior member of the IEEE, and has served a three year term on the Australian Research Council College of Experts. In 2010, he was appointed an Honorary Professorial Fellow at the University of Melbourne. He has recently been appointed to the Australian government's Information Technology Industry Innovation Council.